The Home Energy Assistance Program (HEAP) helps low-income households pay the cost of heating their homes.
If you are a Benefits Plus subscriber, for additional information refer to Cash Benefits, Home Energy Assistance Program (HEAP).
For Benefits Plus subscription information visit: https://bplc.cssny.org/home/subscription_options.
Regular HEAP Benefits
The 2020 -2021 HEAP heating season has opened and the application is available in a fillable form, click here to download.
The completed application can be mailed to:
Home Energy Assistance Program/HEAP
P.O. Box 1401
Church Street Station
New York, NY 10008
Individuals who need assistance or would like to drop off an application and/or documentation can visit one of six Job Centers or a community site, listed below, who will forward the application to the HEAP central office for processing.
HRA sites are open Monday – Friday 9:00 am – 5:00 pm
Waverly Job Center
12 W. 14th Street, 4th floor
New York, NY 10011
Coney Island Job Center
3050 West 21st Street
Brooklyn, NY 11214
Rider Job Center
300 Canal Place
Bronx, NY 10451
Crotona Job Center
1910 Monterey Avenue, 5th floor
Bronx, NY 10457
Queens Job Center
32-20 Northern Boulevard, 2nd floor (enter on Honeywell Street)
Long Island City, NY 11101
Richmond Job Center
201 Bay Street, 2nd floor
Staten Island, NY 10301
HRA representatives are also located in the following community locations:
Boro Park Jewish Community Council (Tuesdays and Wednesdays 9 am – 5 pm)
1310 46th Street
Brooklyn, NY 11219
Margert Community Council (Mondays 9 am – 5 pm)
325 Beach 37th
Far Rockaway, NY 11691
Assemblyman Ron Kim’s Office (Wednesdays and Thursdays 9 am – 5 pm)
136-20 38th Avenue, Suite 10A
Queens, NY 11354
State Senator Leroy Comrie’s Office (Tuesdays and Thursdays 9 am – 5 pm)
113-14 Farmer’s Boulevard
Queens, NY 11412
For more information about HEAP eligibility visit the NYS OTDA website.
Applicant households who reside in government subsidized housing with heat included in their shelter costs are now eligible to receive a HEAP Cooling Assistance Component (CAC) benefit, if all other eligibility criteria are met. If an applicant is unable to obtain medical documentation for a CAC application due to COVID-19, this requirement may be waived. To apply households in NYC should call 212-331-3126.
For more information on cooling assistance refer to Cash Benefits, HEAP, HEAP Cooling Assistance.
Applicants who have been previously denied a CAC benefit because they reside in government-subsidized housing with heat included in the shelter costs or because of lack of medical documentation due to COVID-19 may reapply for benefits.