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Cash Benefits

HEAP: Changes under COVID-19

T + T


The Home Energy Assistance Program (HEAP) helps low-income households pay the cost of heating their homes.

If you are a Benefits Plus subscriber, for additional information refer to Cash Benefits, Home Energy Assistance Program (HEAP).

For Benefits Plus subscription information visit:

Regular HEAP Benefits

The 2020 -2021 HEAP heating season has opened and the application is available in a fillable form, click here to download. The deadline to submit applications has been extended from March 15, 2021 to April 30, 2021.

The completed application can be mailed to:
Home Energy Assistance Program/HEAP
P.O. Box 1401
Church Street Station
New York, NY 10008

Individuals who need assistance or would like to drop off an application and/or documentation can visit one of six Job Centers or a community site, listed below, who will forward the application to the HEAP central office for processing.

HRA sites are open Monday – Friday 9:00 am – 5:00 pm
Waverly Job Center
12 W. 14th Street, 4th floor
New York, NY 10011

Coney Island Job Center
3050 West 21st Street
Brooklyn, NY 11214

Rider Job Center
300 Canal Place
Bronx, NY 10451

Crotona Job Center
1910 Monterey Avenue, 5th floor
Bronx, NY 10457

Queens Job Center
32-20 Northern Boulevard, 2nd floor (enter on Honeywell Street)
Long Island City, NY 11101

Richmond Job Center
201 Bay Street, 2nd floor
Staten Island, NY 10301

HRA representatives are also located in the following community locations:

Boro Park Jewish Community Council (Tuesdays and Wednesdays 9 am – 5 pm)
1310 46th Street
Brooklyn, NY 11219

Margert Community Council (Mondays 9 am – 5 pm)
325 Beach 37th
Far Rockaway, NY 11691

Assemblyman Ron Kim’s Office (Wednesdays and Thursdays 9 am – 5 pm)
136-20 38th Avenue, Suite 10A
Queens, NY 11354

State Senator Leroy Comrie’s Office (Tuesdays and Thursdays 9 am – 5 pm)
113-14 Farmer’s Boulevard
Queens, NY 11412

For more information about HEAP eligibility visit the NYS OTDA website.

Emergency HEAP Benefits

The emergency HEAP benefit is available to eligible households whose utility or heating service is scheduled for termination or whose utility service or heating service has been terminated.

The 2020-2021 emergency HEAP benefit opened January 4, 2021.

For more information visit the NYS OTDA website.