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COVID-19: Protocols

COVID-19: Testing

T + T


Diagnostic testing may be free to New Yorkers if they access diagnostic testing through the NYS Department of Health or at a New York City testing site or as ordered by a health care provider.

Antibody testing is being offered to NYC residents for free at 11 NYC Health + Hospital locations.


To self-assess symptoms of COVID-19, use the NYS Department of Health Online Assessment for COVID-19 at


For symptoms of COVID-19, visit the CDC at:

COVID-19 Diagnostic Testing


Testing is free to all eligible New Yorkers as ordered by a health care provider or by calling the NYS COVID-19 hotline at 1-888-364-3065. There is never any charge for a test administered by a test site run by NYS.

Test sites operated by local governments, private companies including pharmacies and medical practices or not-for-profit organizations, should confirm with their insurer or the test site in advance whether there are any fees associated with the test.


As of July 1st, testing is available to all New Yorkers statewide. NYS is recommending that all New Yorkers get tested, whether or not they have symptoms or at increased risk. To find a test site visit:

Individuals can call the NYS COVID-19 hotline at 1-888-364-3065 or use the online screening tool to assess symptoms and pre-register for testing at

For more information, visit


On May 10th, 2020, Governor Cuomo issued Executive Order 202.30 mandating all nursing homes and all adult care facilities, including adult homes, enriched housing programs, and assisted living residences, to test or make arrangements for testing of all personnel for COVID-19 twice per week.


NYC is recommending that all New Yorkers get tested, whether or not they have symptoms or at increased risk. To learn more and to find a testing site, click here. New Yorkers can also call the NYC hotline at 1-844-NYC-4NYC. This also offers information about Mobile COVID-19 testing sites.

If the first test is negative, individuals should get tested again if

  • Concerned about possible exposure
  • Have spent time in a large crowd
  • Have had exposure to someone with confirmed or possible COVID-19
  • Have symptoms
  • Work in a congregate setting like a nursing home or shelter or planning to visit someone at high risk for severe COVID-19 illness.

Most results are returned in about 3 – 5 days.


The drive-through sites are prioritizing sampling for symptomatic individuals that are part of the highest risk population, those who have been in close contact with a positive case, and, as necessary, health care workers, nursing home employees and first responders on the front lines.

Testing is by appointment only. Residents who believe they have been in close contact with a case and have symptoms, and would like to be tested can be assessed by calling the COVID-19 hotline at 888-364-3065.

Individual test results are sent to the individual by phone, texted, or they can access the online patient portal at

COVID-19 Antibody Testing


Individuals should speak with their doctor or urgent care provider if they have questions about obtaining a diagnostic or antibody test.

New Yorkers can also call the NYC hotline at 1-844-NYC-4NYC or the NYS hotline at 1-888-364-3065.


COVID-19 antibody testing is a blood test to find antibodies, that is, proteins in the blood that fight infections. The test is taken through the finger. However, a positive test for antibodies is not necessarily an indication of immunity to COVID-19.


New York State is conducting an antibody testing survey in phases to develop a baseline infection rate. For more information, visit

NYS residents cannot request to be tested for COVID-19 antibodies, unless they are a NYC resident, see immediately below.


Free antibody testing is available at 11 NYC Health + Hospitals facilities. For the locations of the facilities, visit For more information on NYC antibody testing, visit

Refer To

To locate your local department of health, visit:

Cost-Sharing Expenses

As directed by Governor Cuomo, all New York health insurers (including Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans) have been directed to waive cost-sharing expenses related to coronavirus testing, emergency room visits, urgent care, telehealth, and office visits. In addition, Medicare does not charge any cost-sharing for COVID-19 testing or associated provider visits.

Go to for more information.

All personal information shared with the Test & Trace Corps will be kept confidential as required by law.

For more information on NYC Contact Tracing, visit or