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Housing Programs & Services

Utility Services: Under COVID-19

T + T

Summary

Electric, gas, phone and internet companies in NYC are suspending service terminations and waiving late fees for customers.

Con Edison

Con Ed will not shut off service for non-payment and will be waiving new late-payment fees, among other actions. For more information, click here.

National Grid

National Grid has temporarily suspended collection-related activities, including service disconnections, to lessen any financial hardship caused by the Coronavirus pandemic. For additional information, click here.

Phone and Internet

SUSPENSION OF SERVICE TERMINATIONS

Most U.S. Internet and phone companies have agreed to suspend service terminations and will waive late fees related to the Coronavirus pandemic. Visit here for a listing of participating providers.

FREE WIFI SERVICE

Households with K-12 or college students can sign up for new internet accounts through: