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Housing Programs & Services

Utility Services: Under COVID-19

T + T


Electric, gas, phone and internet companies in NYC are suspending service terminations and waiving late fees for customers.

Con Edison

Con Edison will not shut off service for non-payment and will be waiving new late-payment fees, among other actions. For more information, click here.

National Grid

National Grid customers are protected from service disconnections due to nonpayment through March 31, 2021 when they self-attest to experiencing financial hardship due to the Coronavirus pandemic. For additional information, click here.

Phone and Internet


Households with K-12 or college students can sign up for new internet accounts through: