Summary
Electric, gas, phone and internet companies in NYC are suspending service terminations and waiving late fees for customers.
Con Edison
Con Ed will not shut off service for non-payment and will be waiving new late-payment fees, among other actions. For more information, click here.
National Grid
National Grid has temporarily suspended collection-related activities, including service disconnections, to lessen any financial hardship caused by the Coronavirus pandemic. For additional information, click here.
Phone and Internet
SUSPENSION OF SERVICE TERMINATIONS
Most U.S. Internet and phone companies have agreed to suspend service terminations and will waive late fees related to the Coronavirus pandemic. Visit here for a listing of participating providers.
FREE WIFI SERVICE
Households with K-12 or college students can sign up for new internet accounts through:
- Spectrum (844-579-3743; 844-488-8395), or
- Altice Advantage-Optimum (855-200-9522).