Local government and community-based organizations are offering services to individuals who need to access mental health resources during the coronavirus pandemic.
Mental Health Resources
NATIONAL SUICIDE PREVENTION LIFELINE
Call 1-800-273-TALK (8255), or text “START” to 741-741 to reach the Crisis Text Line or https://suicidepreventionlifeline.org/chat for the Lifeline Chat.
CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC)
CDC guidance on managing mental health and coping with Coronavirus: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/managing-stress-anxiety.html.
U.S. DEPARTMENT OF MENTAL HEALTH/SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION
Disaster Distress Helpline at 1-800-985-5990, a 24/7/365 crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. For more information visit: https://www.samhsa.gov/find-help/disaster-distress-helpline.
NATIONAL INSTITUTE ON MENTAL HEALTH (NIMH)
A letter from the Director of NIMH: https://www.nimh.nih.gov/about/director/messages/2020/coping-with-coronavirus-managing-stress-fear-and-anxiety.shtml
NYS COVID-19 EMOTIONAL SUPPORT HOTLINE
Call 1-844-863-9314 for mental health counseling.
NYC FREE MENTAL HEALTH SERVICES
Call 1-888-NYC-Well 24/7 hotline or text “WELL” to 65173. For more information visit: https://nycwell.cityofnewyork.us/en.
SERVICE PROGRAM FOR OLDER PEOPLE (SPOP)
SPOP provides comprehensive behavioral health services for older adults via approved tele-health connection: https://www.spop.org.
FRIENDLY VISITING PROGRAM
Older New Yorkers who are feeling isolated can talk over the phone with friendly volunteers by calling 212-AGING-NYC (212-244-6469).
DOROT’S CARING CALLS
For seniors who would like to connect with others, DOROT will match you with vetted adult volunteers for weekly phone calls. To register, call DOROT at 212-769-2850 or email firstname.lastname@example.org . Learn more here.
The Mayor’s Office of ThriveNYC partners with 12 city agencies to provide mental health programs and services to NYC residents. These programs and services continue to be available during the health crisis. Visit: https://thrivenyc.cityofnewyork.us/mental_health_support_while_home.
In partnership with Governor Cuomo, Headspace is offering New Yorkers free guided meditations, at-home mindful workouts, sleep and kids content to help address rising stress and anxiety. Visit: https://www.headspace.com/ny or in Spanish https://www.headspace.com/ny-es.
AMERICAN RED CROSS
The American Red Cross is providing emotional and spiritual support to individuals and families who have lost family members as a result of COVID-19. The program also connects families with crisis counselors that provide information and referrals to state and local agencies as well as other community organizations to help families meet immediate needs.
The program is expected to operate for as long as families will benefit from the service or through the month of September. For more information and to access the intake form, click here or call 585-957-8187.
Cost-Sharing Expenses for Mental Health Services
NYS Department of Financial Services will require New York State-regulated health insurers to waive cost-sharing, including deductibles, copayments and coinsurance, for in-network mental health services for New York’s frontline essential workers during COVID-19.
For more information go to https://www.dfs.ny.gov/press_releases/pr202005021.
For a listing of who is included in this requirement as an “essential worker” visit https://www.dfs.ny.gov/industry_guidance/circular_letters/cl2020_10.