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COVID-19: Additional Resources

NYC Public Schools

T + T


This fall, most NYC Department of Education schools and early childhood programs will operate on a blended learning model. Each week students will have some school days in person, and some school days remotely.

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Governor Cuomo announced based on each region’s infection rate, schools across NYS are permitted to open. Currently every region’s infection rate is below the threshold necessary by the State’s standards to open schools.

Blended Learning


NYC schools will offer blended learning, a mix of in-person days at school and remote-learning days at home. The default is for all students to participate in their school’s blended learning schedules. Each school will keep parents/caretakers informed of its specific learning model and their child’s schedule. If the parent/caretaker has any questions about their schools’ model or schedule, they should reach out to the school directly.


In order to provide the maximum number of students receiving in-person instruction at each school and to follow health and safety plans, students will rotate in groups between in-person and remote learning. Schools were provided a preliminary estimate of what their space allows taking social distancing into account. These calculations allow for at least 6 feet of space to be maintained around each person in a classroom.

Programming Options

To learn more about the programming models "click here:

School Schedules

To learn more about school schedules click here.


Parents who want their children to engage in full remote learning this fall (the student would learn 100% remotely – all online, all from home), must complete the Learning Preferences Survey. Parents/caretakers will have the option to change back to blended learning at a few specific times during the school year, beginning November 2020.

Health and Safety

  • NYC public schools will be cleaned and disinfected overnight, every night
  • Personal Protective Equipment (PPE) and cleaning supplies will be supplied to all schools, and the NYC Department of Education will have a 30-day supply on hand at all times.
  • There will be a full-time nurse in every public-school building
  • Any school building or room found to have inadequate ventilation will not be used by students or staff
  • Students and staff will practice physical distancing in all school buildings
  • Students will remain in pods for as much as the day as possible
  • Students and staff will wear face coverings throughout the school day; face coverings are available for free for those who do not have them
  • Hand sanitizer will be in every classroom
  • City-run testing sites will prioritize free COVID testing and expedited results for school staff;
  • Encouraging DOE employees to be tested monthly
  • Schools will communicate with all students and families when there are confirmed cases in schools
  • When necessary, classrooms or school buildings will temporarily close to maintain safety of school communities and prevent the spread of the virus
  • School buildings will close if the percentage of positive COVID-19 tests in NYC is 3% or more using a 7-day average – the most aggressive threshold in the nation.

Learning Bridges

Learning Bridges is a new program that will provide free child care options for children from 3-K through 8th grade on days when they are scheduled for remote learning. The program will:

  • Be operated by community-based organizations and other partners
  • Provide opportunities for children to connect to their remote learning activities
  • Include time for art, recreation, and other age-appropriate activities
  • Follow the same rigorous health and safety precautions as schools

Program will become available on a rolling basis beginning at the start of the school.

Resources for Families


Households with K-12 or college students can sign up for new Internet accounts for 2 months of free internet through Spectrum (844-579-3743; 844-488-8395) or Altice Advantage-Optimum (855-200-9522).

In addition, NYC will install WiFi in the individual family unit in individual family units in all DHS shelters for families with children and HRA shelters for domestic violence survivors to ensure that students have access to the tools they need to support remote learning. In addition, for commercial hotel locations where NYC is providing temporary shelter while they continue to transition out of commercial hotels, they will work with hotel shelter providers to add WiFi services to the service agreement with these hotels.

Families with children in DHS and HRA shelters have a dedicated Department of Education (DOE) IT helpline to troubleshoot connectivity issue and other DOE iPad related challenges. Families can call 718-935-5100, option 5.


INCLUDEnyc provides information and advocacy for young people (age 0-26) with any disability in New York City, their families, and the professionals who support them.


NYPL is offering free, one-on-one online tutoring -Brainfuse for K-12 students. This service is available daily from 2pm – 11 pm, in English or Spanish. Families will need a New York Library card to access this service, and can apply for a free card here.


UFT has free resources for NYC families to navigate school closures as a result of Coronavirus, including the Dial-a-Teacher program.

Dial-a-Teacher is a homework help line staffed by classroom teachers who are experienced in all subject areas for elementary and middle school students attending New York City public schools. Services are available Monday-Thursday from 4:00 pm -7:00 pm. Students or their parents can call the help line at 212-777-3380.

For more information on Dial-a-Teacher, visit

For additional resources, visit