The Benefits Plus Learning Center


Families who face a confusing and complex government bureaucracy may seek out social service professionals who can assist them in navigating the system. Often these professionals lack the resources to serve these families and can spend countless hours searching for accurate information on benefits and housing programs, unraveling complicated programs and procedures, and attempting to locate government contacts.

The Benefits Plus Learning Center provides the solution. It is the one stop resource center that equips the professional to address the questions and the complexities of the government system. It is the only program of its kind that provides both in-depth and a wide breadth of information about public benefits in New York.

Benefits Plus Online The premier comprehensive, online searchable resource manual on over 80 different federal, state and NYC government benefit and housing programs. Benefits Plus:

Training Courses

For nearly 25 years the Benefits Plus Learning Center has offered high quality training opportunities to 1,000 professionals from over 250 community based organizations annually across NYC. Experienced trainers equip social service professionals to effectively navigate public benefit and housing programs. By providing practical knowledge, advocacy skills, and government contacts, the Learning Center trains the professional to address the challenges clients face in accessing benefits.

The Community Service Society


The Community Service Society (CSS) is a 176 year old institution whose mission is to promote policies and create programs that advance the economic security of low and moderate income New Yorkers. Once such effort was the launch of the Benefits Plus Learning Center in September 1994. CSS’s goal was to increase access to public benefits for low-income New Yorkers thus helping them forge a pathway out of poverty. Studies show there is a critical need for knowledgeable professionals who can address the barriers low-income families face when accessing public benefits. So CSS undertook the challenge of creating a center that would provide intensive education about the government public benefits system. The Learning Center partners with social service organizations to ensure that professionals on the front lines have the resources they need to serve their clients more effectively.