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Big Apple Connect: Free, High-speed Internet Service for NYCHA Residents

Published on April 11, 2023 by Yvonne Peña

Big Apple Connect provides NYCHA residents in select developments with access to free, fast, reliable, and safe internet service. Launched in September 2022 by NYC's Office of Technology and Innovation, Big Apple Connect offers internet service and basic cable TV through Optimum and Spectrum, with each provider serving different geographic areas.

NYCHA residents without existing home internet can sign up for Big Apple Connect with the internet service provider (Optimum or Spectrum) that serves their address. Existing Optimum and Spectrum customers can have their bills reduced (to as low as $0) when monthly internet and basic cable TV charges are deducted from their account.

NYCHA residents in eligible developments can enroll anytime to receive the following at no cost:

  • Internet service (with download speeds of up to 300 mbps);
  • Wireless router;
  • Modem;
  • Basic cable TV; and,
  • Cable box and remote control.

To access the listing of eligible developments and for updates as they become available, click here.


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