Big Apple Connect provides NYCHA residents in select developments with access to free, fast, reliable, and safe internet service. Launched in September 2022 by NYC's Office of Technology and Innovation, Big Apple Connect offers internet service and basic cable TV through Optimum and Spectrum, with each provider serving different geographic areas. NYCHA residents without existing home [...]

NYCHA residents can now check the status of work orders with a new Searchable Ticket Database online at https://my.nycha.info/PublicSite/WorkOrder/WorkOrderRetrieval. With the Searchable Ticket Database, residents have an additional method to check the status of work orders; however, residents can continue to call the NYCHA Customer Contact Center (CCC) at 718-707-7771 or use the MyNYCHA app (available [...]

NYRx is the new name for New York State’s Medicaid Pharmacy Program. Beginning April 1, 2023, pharmacy benefits will be “carved out” of the benefits package for Mainstream Medicaid Managed Care plans (MMC), Health and Recovery Plans (HARPs) and HIV-Special Needs Plans (HIV-SNPs).This means that plan members will no longer have their prescriptions covered by their [...]

Significant changes for how retirees of NYC government and eligible dependents age 65 and older receive their health insurance benefits were approved and will take effect September 1, 2023. NYC retirees age 65+ and their eligible dependents have had choices in how they receive their retiree health insurance benefits, with the vast majority of retirees in [...]