Big Apple Connect provides NYCHA residents in select developments with access to free, fast, reliable, and safe internet service. Launched in September 2022 by NYC's Office of Technology and Innovation, Big Apple Connect offers internet service and basic cable TV through Optimum and Spectrum, with each provider serving different geographic areas. NYCHA residents without existing home [...]

NYCHA residents can now check the status of work orders with a new Searchable Ticket Database online at https://my.nycha.info/PublicSite/WorkOrder/WorkOrderRetrieval. With the Searchable Ticket Database, residents have an additional method to check the status of work orders; however, residents can continue to call the NYCHA Customer Contact Center (CCC) at 718-707-7771 or use the MyNYCHA app (available [...]

Since April 2020, the Benefits Plus Learning Center has been current on the changes to policy and procedures as a result of the COVID-19 pandemic. During the height of the pandemic there were many federal and state waivers to provide greater flexibility in the application process for cash benefit programs. However, many of these waivers have [...]

New York State’s Emergency Rental Assistance Program (ERAP) closed its application portal on January 20, 2023 at 9:00pm (EST). This means that the State is no longer accepting ERAP applications. Applications that were submitted before the closing of the portal will be processed in the order received in accordance to program rules. Applications of households with [...]